Protection of Personal Data

Data Controller: Frenoks Endüstri Soğutma Sanayi ve Ticaret A.Ş. (“Frenox”) Rami Kışla Cad. Topçular Mah. No:8 34140 Bayrampaşa – Istanbul

We, as Frenox; The personal data we hold of persons associated with our Company, including our customers, consumers and employees, within the framework of the Constitution of the Republic of Turkey and international agreements on human rights to which our country is a party, and the relevant legislation, especially the Personal Data Protection Law No. 6698 ("KVKK"); We approach the issue of security and processing with sensitivity.

In this context, we would like to enlighten you as the Data Controller within the scope of KVKK.

Your personal data that you share with our company as a customer, consumer, supplier or employee may be processed, transferred, stored, used for profiling and classified to third parties at home and abroad, in accordance with KVKK, in connection with our activity and service purposes and in proportion.

Purpose of Processing Your Personal Data

Your personal data;

  • In accordance with the law and the rule of honesty,
  • In connection with the purposes of processing, in a limited and measured manner,
  • Accurate and up to date,
  • For certain clear and legitimate purposes

will be processed.

As the data controller, our Company analyzes your personal data in order to understand your needs by getting to know you better, to respond to your requests faster, to provide you with better service by improving our communication with you, and to offer more personalized products, services and offers, without compromising our years of quality. To inform you about our products and services, to measure your satisfaction with our products and services, to develop and diversify our products and services in line with your requests and needs, and to carry out the necessary quality and standard audits or to fulfill our reporting and other obligations stipulated by the legislation. can be processed.

The data of our employees may be processed in accordance with the obligations stipulated by the Labor Law, labor and social security legislation and other legislation in force, as well as within the scope of our human resources policy or for operational reasons such as increasing the performance level and employee satisfaction and ensuring occupational safety and labor peace, and the actual data with which our Company cooperates or is authorized. or may be processed by legal entities.

Transfer of Your Personal Data

Your personal data may be shared with Group companies within the scope of the above-mentioned purposes, in accordance with KVKK and the applicable legislation, including but not limited to; It may be transferred domestically or abroad in line with the purpose of the service we provide with our business partners, business contacts, performance assistants and subcontractors or in cases stipulated by the legislation regarding regulatory supervisory institutions and official authorities.

Collection Method and Legal Reason for Your Personal Data

Your personal data may be collected verbally, in writing or electronically for the purpose and scope stated above.

Your personal data, including but not limited to those listed by our Company or real or legal persons who process data on behalf of our Company, the membership form you fill out electronically or the membership form filled out during your membership within the scope of the loyalty program, or the social networks, internet that allow you to log in during membership or login to our websites. Written or verbal communications with our Company, etc., through the contact forms you fill out to communicate with us on our sites or third party websites, online shopping applications, various contracts you have signed with our Company, and through means such as e-mails, faxes and letters you have sent to our Company. . It is collected verbally, in writing or electronically through channels.

Your Rights as a Personal Data Owner

Provided that it remains within the framework of KVKK and other legislation in force,

  • Learning whether your personal data is being processed or not,
  • Requesting information if your personal data has been processed,
  • Learning the purpose of processing personal data and whether they are used for their intended purpose,
  • Knowing the third parties to whom your personal data is transferred at home or abroad,
  • To request correction of your personal data if it is incomplete or incorrectly processed,
  • Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK legislation,
  • When you request the correction of incomplete or inaccurate data and the deletion or destruction of your personal data, request that this situation be notified to third parties to whom your personal data has been transferred,
  • Object to the emergence of a result against you by analyzing the processed data exclusively through automatic systems,
  • Illegal processing of personal data
  • you suffer damage due to unlawful processing of personal data, request compensation for this damage,

You have the rights. You can submit your request to exercise these rights to us in writing or, if a separate method is determined by the Personal Data Protection Board, in accordance with this method.

Send your written request to Rami Kışla Cad. Topçular Mah. You can send it to No:8 34140 Bayrampaşa – İstanbul with wet signature or to our registered e-mail address info@frenox.com with a secure electronic signature.

In your application containing your explanations regarding the right you have as a personal data owner and which you request to exercise, in order to exercise your above-mentioned rights; The matter you are requesting must be clear and understandable, the matter you are requesting must be personally related to you, or if you are acting on behalf of someone else, you must be specifically authorized in this matter and your authority must be documented, the application must include identity and address information, and documents proving your identity must be attached to the application.

© 2023 FRENOKS ENDÜSTRİYEL SOĞUTMA SANAYİ VE TİCARET A.Ş. ALL RIGHTS RESERVED.